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Are you someone whose work abilities include being organized, fast-paced, flexible, and want to make a difference in your own community? Then this may be the role for you!

Why choose Family Promise of Southern Ocean County?

FPSOC partners with communities to guide homeless children and their families toward achieving sustainable independence. As a part of our team, you will help to fulfill this mission. Individuals who will excel in this role are highly passionate, have a go getter attitude, and are willing to make a positive difference in the lives of families every day.

Case Manager

This is a paid part time position

A highly responsible professional position providing assessment, case management and advocacy services to homeless and formerly homeless individuals and families. The Case Manager will also provide support to individuals and families in need of having referral screenings completed for emergency shelter and/or prevention and provide case management services to those on both waiting lists. Basic needs of safety, warmth, phones and mail are provided along with the support of professional staff to provide case management.

The Case Manager will assist with the management and oversight of the day-to-day operations of the program. The position also provides intensive case management, client advocacy and other duties to promote independence and long-term self-sufficiency in the homeless population and those in need. This is a part time position (hours per week).


  • Administration

    • Provide office coverage

    • Ensure compliance with policies & procedures

    • Attend monthly agency staff meetings & regular program staff meetings

    • Assist with maintaining administrative records and client records

    • Help ensure center cleanliness/organization

    • Attend events as needed


  • Client Assistance & Advocacy

    • Conduct needs assessment & collect data

    • Treatment planning – work with clients on concrete/realistic goal setting

    • Understanding of and adherence to confidentiality

    • Active listening

    • Motivational Interviewing

    • Crisis Intervention: provide conflict assessment/mediation/intervention to clients in distress, de-escalate situations as they arise, and report promptly.

    • Speak with other agencies on client’s behalf & coordinate services

    • Linking clients to needed services

    • Identify recurring issues/trends & work to address with agency leadership

    • Solicit feedback from clients to help assess programs & work to create new ways to meet client needs

  • Family Programming

  • Assist in delivery of Daymark Shelter and Anchors to Stay Prevention Programs as well as any additional programming to assist in the organization’s continuing to meet their mission and in support of the family programming.  

  • Work with volunteers in support of programming

  • Communication with families and host sites regarding scheduling, meals, any concerns


Additional Responsibilities:

  • In-home visits if needed

  • Providing client with assistance in obtaining transportation

  • Opening and closing the Day Center

  • On-call responsibilities

  • Attendance at agency events

  • Working with volunteers

  • Solicitation of in-kind donation items

  • Other duties as assigned



  • Bachelor’s Degree in Social Work or Related Field

  • Experience with Providing Services to the Homeless and Low-income Population

  • Effective and Efficient Verbal and Written Communication

  • Ability to Work Independently or Within a Team

  • Attention to Detail & Organizational Skills

  • Effective Decision Making

  • Conflict Resolution & Crisis Intervention

  • Integrity, Commitment & Passion

  • Effective Time Management Skills

  • Ability to Set & Maintain Boundaries

  • Client Advocacy

  • Flexibility

  • Background Check, Valid NJ Driver's License and Vehicle Required

Volunteer Coordinator

The Volunteer Coordinator is a volunteer position  responsible for soliciting volunteers, as well as planning, organizing, and directing the volunteer programs. 

Essential Duties

  • Manage volunteer hours.

  • Identify volunteer opportunities within the organization.

  • Manage volunteer application process.

  • Establish volunteer orientation and training standards for volunteer positions.

  • Set-up and manage a database to track volunteers, their interests and availability.

  • Manage online portal for volunteer opportunities.

  • Manage website related to volunteer postings and registrations

  • Communicate with staff to assess volunteer needs, scheduling and specific program involvement.

  • Increase public awareness of Family Promise in the community through volunteer partnerships.

  • Be visible in the community as an advocate for the agency

  • Develop and cultivate constituent relationships.

  • Conduct outreach initiatives to expand volunteerism in support of agency programs.

  • Develop volunteer recognition program.

  • Design and lead volunteer recognition and appreciation event.

  • Volunteer stewardship

  •  Attend volunteer recruitment fairs and recruit corporate groups.

  • Provide mentoring, support and coordinate volunteer schedules.

  • Responsible in the selection, interviewing, recruitment, training and on-going retention and evaluation of student and adult volunteers including corporate groups.


Additional Duties:

  • Attend agency and outside events outside of normal business hours as needed.


Qualifications and Skills:​

  • Proficiency in donor database software and Microsoft Office applications.

  • Excellent writing, communication, organization and interpersonal skills.


The ideal candidate will be a high energy, well organized person that has excellent oral and written communications skills and the ability to work with all agency team members.  This candidate will have the ability to present themselves well to groups and individuals from a variety of social and professional backgrounds.  The candidate will have the ability to identify and create opportunities to establish positive community partnerships for the agency.  The candidate will have the skills and creative mindset to participate in the agency marketing process to increase brand awareness and supporters for the nonprofit.